The implementation of complex software solutions is sometimes the first important step to achieve reproducible and efficient processes in technical writing and translation. But many software implementation projects fail, exceed their budget, do not run on schedule or do not produce the expected results. There are many reasons for this.
At some point, the management of multilingual communication is not manageable without software support. We need software to structure and manage content, to check the quality of the texts, to manage thousands of allowed and forbidden terms or to remind us of all translations of the past years. At some point, many companies decide to implement authoring tools, translation memory systems, project management systems or systems for quality assurance.